Bamberg Tasse

 In accordance with § 19 of the German Value Added Tax (UstG), VAT is not charged.

 Please Note: Any additional items shown in the product images are for display purposes only and are not included in your purchase.Please also keep in mind that slight color variations may occur due to different screen settings, which are technically unavoidable.All products are protected under copyright and are the intellectual property of Fizah | Manjachen.

Delivery Costs

 •Within Germany: €3.99 (Complimentary shipping for orders over €40).

•Outside Germany: Orders outside the EU are not available for direct checkout. If you are outside the EU and wish to place an order, please email me at fizah@manjachen.com for a custom shipping quote.

Delivery Time

•Germany: 3-5 business days after dispatch.

•Other EU countries (if applicable): Not currently available for direct shipping.

Return Policy

Not completely satisfied?

Returns are accepted within 30 days for undamaged and unused items. Simply email us at fizah@manjachen.com to arrange a return. (Return costs apply).

Packaging Details

To ensure your products arrive safely:

•All mugs are shipped in sturdy packaging with double walls to protect them during transit.

•Art prints, cards, and other paper products are packaged with waterproof plastic coverings to protect against moisture.

While we aim to reduce plastic use where possible, some products require it to maintain quality and ensure safe delivery. Your order will always be packed with care to ensure it arrives in perfect condition.

Special Notes for International Orders

Currently, we ship only within Germany. Orders outside Germany within the EU or beyond are not available for direct purchase.

If you wish to inquire about an international shipment, please email us at fizah@manjachen.com for more details.

Manufacturer:

Hafizah Hairi-Ungar, Manjachen Studio, Hirtenbeet 14, 96106 Ebern, Germany

Contact: fizah@manjachen.com

Responsible Person:

Hafizah Hairi-Ungar, Manjachen Studio, Hirtenbeet 14, 96106 Ebern, Germany

Contact: fizah@manjachen.com

Product Identification:

The exact product name and design details can be found on the website, invoice, and delivery note:

•Ceramic Mug: Ceramic 11oz Mug (custom design)

•Enamel Mug: Enamel 12oz Mug (custom design)

•Design Name (if applicable): Refer to the invoice or delivery note for the specific design associated with your purchase.

Warnings and Safety Instructions:

Ceramic Mug:

•This product is not a toy. Keep out of reach of children and pets.

•Handle with care to prevent breakage, which may result in sharp edges.

•Microwave and dishwasher safe: Use gentle cycles when dishwashing to preserve print quality.

•Suitable for hot and cold beverages. Use caution when handling with hot liquids.

Enamel Mug:

•This product is not a toy. Keep out of reach of children and pets.

•Handle with care to prevent dents or chipping, which may expose sharp edges.

•Not dishwasher or microwave safe: Hand wash only with non-abrasive cleaning tools.

•Avoid direct heat or open flames to prevent damage to the enamel coating.

Cleaning and Care Instructions:

•Ceramic Mug:

•Dishwasher safe; for prolonged design longevity, hand wash is recommended.

•Microwave safe for reheating beverages.

•Enamel Mug:

•Hand wash only. Do not scrub abrasively or soak for long periods to avoid damaging the enamel.

•Not suitable for microwaves or dishwashers.

Disposal Instructions:

•Ceramic Mug: Dispose of as non-recyclable waste unless local facilities accept ceramic recycling.

•Enamel Mug: Dispose of according to local recycling guidelines for mixed materials.

Packaging:

•Mugs are shipped in sturdy packaging with double walls for protection during transit. Packaging materials may vary by country and are designed to ensure safe delivery.